You may be able to avoid crowds on the phone lines by calling first thing in the morning or as the day winds down.īut whenever you call, Bell says to be prepared so you can get the help you need when you do reach an IRS agent. He recommends calling early in the morning or just before the IRS phone lines close for your time zone. You may work your way through automated systems only to be stuck on hold for hours, taking time out of your day.īut Bell says you may need to call often to reach a representative. The process of calling the IRS can be daunting. You May Like: Are Hsa Contributions Pre Tax Keep Calling And Stay Prepared Note: Sales tax, if applicable, will be applied after the $149-course material fee. See the refund policy below for more details. The printed course materials fee may be non-refundable, depending on your state requirements. Course materials are offered for $149 in most states and $99 in Minnesota. Students are required to purchase course materials in all states except for New York and Tennessee, where the purchase of some materials is optional. How TurboTax Safeguards Customer Data – TurboTax Security and Fraud Protection Updating your software with a free patch is the fastest and easiest way to ensure that your Quicken is working properly. Before contacting support, we recommend that you check to see if you have the latest release of your Quicken product installed. Quicken has several support options to suit your needs. If the information provided isn’t helpful, select No, I still need live help.If you’re using the Android app, select Get live help and enter your question.Select Continue connecting me to a person and follow the prompts to schedule your call.If you’re using the iOS app, type in Talk to a specialist and follow the prompts to be connected.Sign in to the mobile app and select the question mark in the corner to open the TurboTax Assistant.The TurboTax mobile app uses SmartLookTM technology to connect you with a support specialist. Note: If you’re using TurboTax on your mobile device’s browser, use the TurboTax Online instructions instead. If you still need help, you can contact us at 446-8848. The above is the most efficient way for you to connect with the right person. Free Edition : This is not covered, so when you select Talk to a specialist, you’ll be asked to add PLUS benefits first. Enter your question, or type in Talk to a specialist.Select the Help icon from the menu to open the TurboTax Assistant.We’re open Monday through Friday from 5:00 AM to 5:00 PM PT.įor October 1517, we’re extending our hours to be open from 5:00 AM to 9:00 PM PT. Select your product below and follow the steps to get the help you need from the right person. Read Also: When Do Taxes Need To Be Filed 2022 What Is The Turbotax Phone Number Customer service representatives are not in a position to contradict the advice provided by a tax professional. If you are working with a tax professional through TurboTax, you are likely going to need to work with that individual regarding issues that you are having with their advice. You may need to contact the manufacturer or use a different device with TurboTax products. If your computer or device is incompatible with TurboTax, a customer service agent may be able to suggest a workaround, but he or she cannot be responsible for completely resolving the issue with third-party products. They have no control over your tax return once it has been submitted to the tax authority and they are unable to expedite a refund. They cannot mediate between you and the IRS or state tax authorities. TurboTax customer service representatives are not tax or legal professionals and they cannot provide advice on tax matters. The collaboration, adaptability, and responsiveness have all been key factors to ensure that our needs as a client and the needs of our patients/practices are met. With the support of the Working Solutions team, we have been able to meet the expected levels for KPIs consistently. This sets their clients up for success all along the way, and the results they produce are second to none. It made me feel very secure that the people interacting with my customers were well prepared. I was impressed by the rigorous training and onboarding and passing off to the operations team. TurboTax customer service representatives can resolve most customer issues, including providing troubleshooting and technical support, assisting customers with choosing the type of tax return package best suits their financial situation, billing issues, checking on the status of a submitted tax return and assisting with things like hacked accounts or suspected identity theft. How to contact TurboTax Canada support / TurboTax Support Canada
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